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Before You Install.
Is Your T11 LT Up to Date? Download the VC Manager software to manage and update your Voice Caddie device.
VC Manager Download:
MyVoiceCaddie (MVC) Download:
How to download and update
STEP 1: Download the VC Manager in either .exe or .zip format (links below) to your computer. VC manager automatically is updated with new golf courses from the server.
STEP 2: Select Windows or MacOS below your device to download updater.
STEP 3: Open the downloaded VC Manager file on your computer.
STEP 4: Open updater, Login into your account or use temporary login info below.
- Username: contact@voicecaddie.com
- Password: vcupdater@01
STEP 5: Connect unit to computer with the appropriate cable.
STEP 6: Select Factory Reset at top left and let reset run.
STEP 7: Select Software Update to update device.At this Stage, please only choose 1-2 states to update.
STEP 8: Once the update is complete you can remove the device.
❗Please note that certain anti-virus software (Norton/McAfee) will need to be disabled before running course manager.
System Requirements
- Windows XP, Vista, 7, 8
- Mac OS v10.8 or later.
Frequently Asked Questions
Find help with setup and troubleshooting your T11 LT
1. How would I know what golf courses and features are supported?
Visit the link below.
https://www.voicecaddie.co.kr/golf-course/list
Select the product you own > Search for a golf course and check which feature is supported.
2. How do I set the time?
When using golf mode, the time will be set automatically when the GPS is received.
Or you can manually set it in the Settings > Time menu.
3. Is it waterproof?
Water resistance up to a light splash.
Since it has a built-in barometric pressure sensor, please refrain from
using it in environments where moisture may enter.
4. The device has stopped working. How do I reset it?
Press and hold the power button for 10 seconds to reset and restart the
device.
5. How would I update the software?
There are two methods to update your Voice Caddie product.
1. Please update through MyVoiceCaddie app.
2. Please update through VC Manager on your PC.
Download VC Manager from the Voice Caddie official website. Run the
program.
Connect the product to the PC while the unit is off. Proceed with the
firmware update.
If you are unable to connect the device to VC Manager on your PC, please
disable your PC security or update the USB driver to the latest version.
You must update the software periodically to receive the latest features.
6. How can I connect to bluetooth?
- Download the My Voice Caddie
(MVC) app. - Turn on Bluetooth on the watch
(slide from top to bottom on the watch screen) - 'Connect' in the My Voice Caddie
app > Check the watch's unique number > Enter the PIN > Bluetooth
connection is completed.
7. What does slope do?
- (SLOPE ON) is a mode that
provides distance guidance considering the altitude at the golfer's
location and the altitude of the green. - (SLOPE OFF) shows only the
horizontal distance on GPS coordinates without considering the altitude at
the golfer's location and the altitude of the green.
* (SLOPE OFF) is a game-only mode that is set to ensure that it does not
violate USGA rules. In this case, the green's undulation information is
also not displayed.
* Unless it is an actual match with strict regulations, we recommend
using the SLOPE ON mode.
8. Why can’t my scorecard be uploaded to the app?
If the scorecard is not automatically uploaded to the app, please first
edit it on the watch so that it can be uploaded. Manual upload is also possible
through ‘Import Data’ on the app.
You can also upload your scorecard by clicking the scorecard upload
option when connected to VC Manager (VCM).
9. How do I change my watch face?
Touch and hold the watch screen to enter change mode. You can select the
watch face you want by sliding left or right.
*You can only add and delete watch faces in the MyVoiceCaddie app.
* Watch face change is only possible on the watch screen.
10. How do I adjust the screen brightness?
- There is no separate screen
brightness control function. - However, if you slide up from the
bottom of the screen and turn on the smart backlight setting, it will
appear every time you touch the screen or lift the watch. - The backlight is turned on, so
you can use it as a bright screen. - When making a night round, if you
set 'Night mode' to use in the settings, you will always have a bright
screen. - In this mode, battery consumption
increases, so please check the remaining battery capacity before using.
11. Automatic Shot & Putt Recognition Function
- This automatically recognizes
each shot and guides the tempo and distance of the shot* ** - When linked to the 'My Voice
Caddie' app, the shot
point is displayed on the round record hole map.
**Shots and putts can be automatically recognized but may not be
recognized due to low club head speed and impact.
12. My T11 LT Isn't charging
- If not used for a long time,
natural discharge may occur. Please recharge regularly. - The battery lasts up to 10 hours
in golf mode and 9 to 10 days in normal mode. - If you store or use the product
in a heat-generating space, such as inside a car or near an electric
heater during the summer, product damage, fire accidents, deformation of
the exterior, ignition, or explosion may occur. Please avoid storing and
operating in high temperatures. - Do not overcharge the unit; it
can lead to the unit heating up and will affect overall battery life.
14. My GPS isn't connecting
- It is best to turn on the unit
while outdoors, as reception is poor indoors. - GPS reception time may vary
depending on the external environment. - If the product does not connect
for a long time, please get in touch with Voice Caddie, as a defective
product may be suspected.
15. Which app do I need for the T11 LT?
The T11 LT pairs with the MyVoiceCaddie app to record and store all of your course and game data.
16. Is the T11 LT left handed compatible?
Yes. The T11 Pro supports both left and right-handed golf swings.
17. Is there a subscription or fee for using the watch?
No. The T11 LT does not require any kind of subscription or additional fee to take full advantage of the T11 Pro's capabilities.
18. How many courses does the watch come with?
The watch comes pre-loaded with over 40,000 courses from around the world.
19. What is V.AI 3.5 and what does it do?
Golf Artificial Intelligence service that automatically provides essential information by recognizing golfer's position and situation during the round, allowing the golfer to focus solely on playing.
20. What is Active Green View?
The green rotates to the player's position, enabling the player to get precise distance to the front and back of the green.
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